Terms of Service
DoorSulate Terms of Service
Effective Date: 7/2/2025
1. Acceptance of Terms
By accessing or using DoorSulate LLC's products or services, including our website, quiz funnels, SMS communications, and any related features, you agree to be bound by these Terms of Service. If you do not agree, do not use our services.
2. Description of Services
DoorSulate LLC provides a patented garage insulation product designed for residential and commercial use, along with online educational resources, measurement guides, and optional logo/customization offerings. We may update or modify our services at any time without notice.
3. User Responsibilities
By using our services, you agree to:
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Provide accurate contact and order information
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Follow the measurement instructions provided prior to ordering
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Use our product only for its intended purpose
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Comply with all applicable local laws and building codes regarding installation
4. Orders, Payments & Returns
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All payments are processed via Shopify or other authorized third-party platforms.
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DoorSulate does not guarantee installation services. The product is intended for DIY installation.
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All custom-printed orders (e.g. logo, family crest) are final sale.
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Non-custom products may be eligible for return/refund within 14 days of delivery, provided the product is unused and in original condition. Return shipping costs are the customer’s responsibility.
5. Intellectual Property
All content on the DoorSulate LLC website, including but not limited to logos, text, images, and instructional materials, is the intellectual property of DoorSulate LLC and may not be copied, distributed, or reused without permission.
If you upload a logo, family name, or crest for customization, you confirm that you have the legal right to use that content. DoorSulate LLC is not responsible for copyright or trademark violations related to customer-provided artwork.
6. SMS/Text Messaging Terms
By submitting your phone number at checkout or through our quiz funnel, you agree to receive SMS messages from DoorSulate LLC regarding your order status, installation instructions, and occasional promotional offers.
You can cancel the SMS service at any time. Simply text "STOP" to the number provided. Upon sending "STOP," we will confirm your unsubscribe status via SMS. After this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up again as you did initially.
If you experience issues, reply with "HELP" for more assistance or contact us directly at jshapiro@doorsulate.com.
Carriers are not liable for delayed or undelivered messages.
Message and data rates may apply. Message frequency varies. Contact your wireless provider for questions about your text or data plan.
For privacy-related concerns, please refer to our Privacy Policy.
7. Limitation of Liability
To the fullest extent allowed by law, DoorSulate LLC is not liable for any damages arising from the use or misuse of its products, including installation errors or incompatibility with certain garage types. Always measure carefully and follow provided instructions. Our liability is limited to the amount paid for the product.
8. Warranty Disclaimer
Except where otherwise stated, our product is provided “as-is” without warranties of any kind, either express or implied. Performance results (e.g. temperature differences, energy savings) may vary based on garage type and environmental conditions.
9. Termination
We reserve the right to cancel any order or deny service for any reason, including suspected fraud, misuse of our site, or violation of these terms.
10. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of laws provisions. Any legal disputes must be resolved in the courts of that state.
11. Changes to Terms
DoorSulate LLC may update these Terms of Service at any time. Your continued use of the website or our services after changes are posted constitutes your acceptance of the updated terms.
Contact Us
For questions regarding these terms, please contact:
jshapiro@doorsulate.com
201 15TH AVE SOUTH
ST PETERSBURG, FL 33701