Privacy Policy

Effective Date: 7/2/2025

1. Introduction

At DoorSulate LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, submit forms, or make a purchase from us.

2. Information We Collect

We collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Responses to our quiz forms

  • Customization details (e.g. logo or nameplate submissions)

We may also collect technical and usage information automatically through cookies and other tracking technologies, including:

  • Device/browser type

  • IP address

  • Pages visited and time spent on our site

  • Referral/exit pages

  • Ad click-through behavior

3. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship your orders

  • Help you complete product customization and measuring

  • Communicate with you regarding your purchase or inquiry

  • Send measurement guides and installation instructions

  • Provide customer support

  • Send promotional offers (only with your consent)

  • Improve our site performance and user experience

  • Run retargeting or ad campaigns

4. SMS & Email Communications

By submitting your contact information through our website or quiz, you consent to receive email and SMS messages from us regarding:

  • Order status and shipping updates

  • Instructions for product setup

  • Customer support or scheduling

  • Occasional promotional messages (only with opt-in)

You may opt out of SMS at any time by replying STOP. For help, reply HELP or contact us directly at jshapiro@doorsulate.com.

Mobile Information & SMS Consent (A2P Compliance)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors solely for support services (such as customer service or fulfillment).

All other use case categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

5. Cookies & Targeted Advertising

We use cookies and similar technologies to analyze website traffic and user behavior. We may also share limited data with third-party advertising platforms to serve personalized ads based on your browsing activity.

This type of sharing may be considered “selling” or “targeted advertising” under certain state privacy laws. You may opt out of this data sharing using the “Do Not Sell or Share My Personal Information” link in our site footer or by enabling the Global Privacy Control (GPC) setting in your browser.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access or request a copy of the personal information we store

  • Request that we delete your information

  • Opt out of the sale or sharing of your personal data

  • Withdraw consent to marketing communications

To exercise these rights, email us at jshapiro@doorsulate.com.

7. Data Retention

We retain your personal information for as long as necessary to fulfill orders, support customer service, and comply with legal obligations. You may request deletion of your data at any time.

8. Security

We use secure technologies and practices to protect your personal information. However, no online transmission is 100% secure, and you share information with us at your own risk.

9. Third-Party Services

We may use third-party tools (e.g. Shopify, Twilio, Facebook, Google, GoHighLevel) to collect and process your data. Each provider has its own privacy policy, and we encourage you to review them.

10. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. Continued use of our services constitutes your acceptance of the updated terms.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, contact us at:

jshapiro@doorsulate.com
201 15TH AVE SOUTH
ST PETERSBURG, FL 33701